About

Testimonials

Crescent Parts is all about high quality products and service at a fair price, but don’t take it from us. Hear what some of our valued customers have to say.

 

hoff“In 2011 we switched our main supplier to Crescent Parts. Their equipment and parts availability is very good. Crescent’s numerous locations, along with the national distribution center being located in Earth City, has really improved availability. Second, the equipment has a better quality and our warranty repairs are down. Third, our salesman is knowledgeable and helpful. Lastly, Crescent Parts supports the industry with an active role in numerous contractor organizations.”

Robert Hoffmann, President
Hoffmann Brothers Heating and Air Conditioning, Plumbing, and Electrical Contracting

 

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“Hartley’s Climate Control has been doing business with Crescent Parts & Equipment since we opened our doors in 2010.  They are a well ran organization and have top notch customer service! From the people at the parts counters, to our Territory Manager, to upper level management, everyone is on board to make sure we as a customer get what we need. The Crescent group makes you feel like family and we truly appreciate and value both our business and personal relationships with them.”

Jon & Errica Hartley, Owners
Hartley’s Climate Control

 

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“I think the tagline ‘your partner in progress’ sums it up very well. Crescent has definitely been my partner in progress along the way. I look at Crescent employees the same way I look at my own. They are a critical part of my day-to-day operation and I couldn’t do it without them. I can only provide my customers the service that I am provided, and doing business with Crescent allows me to exceed my customers’ expectations, as Crescent always does mine.”

Shane Awtrey, President
Awtrey Heating & Air Conditioning

 

“Crescent offered us the tools to grow our business from the time we became an American Standard dealer. When we started to see that growth happening, Crescent was right there to help us get to the next level as painlessly as possible. Everyone from the counter staff at our local store, all the way up to the owners, has been very supportive of us and so encouraging in their words and actions. We cannot express our thanks enough to everyone at Crescent for their role in helping our company become what it is today.”

Eric & Amy Stilfield, Owners
Premier Climate Control

 

air-comfort-service-logo“I choose to do business with Crescent Parts & Equipment because their support is second to none.  I was at their main branch working on a difficult Mitsubishi project with my TM Marty.  I walked into the conference room and there were no less than four Crescent Parts people there to help me design the best system for my customer.  In today’s world, great service is the exception and Crescent Parts’ service is truly EXCEPTIONAL.”

Corey R. Malone, President
Air Comfort Service, Inc.

 

garavalia-logo-1“Garavalia Heating & Cooling has been doing business with Crescent Parts since 1998. We have complete confidence with the company, especially our territory manager. He continuously goes above and beyond, keeping us updated on new products in the industry as well as making sure we stay educated within our team. Crescent Parts has been like a family to us as we look forward to many more years of business together!”

Patrick & Becky Garavalia, Owners

 

“I have been in this industry for nearly 20 years and have done business with many other suppliers, none of which offered the same support. When I began doing business with Crescent, I found the salespeople got highly involved in the design aspect of all HVACR jobs that we brought them. They have unsurpassed support and top notch salespeople, and that is critical to my business’ success and our customers’ satisfaction. So, in short, Crescent is my ‘partner in progress’ and will continue to be.”

Robert Milani, Owner
Mechanical Climate Solutions

 

“AAA Heating & Cooling Services has been in the heating & cooling business for over 47 years. Crescent Parts & Equipment has been there with us every step of the way.  They are the best in town. The support we receive from their team helps us support our customers too. They really go above and beyond to support our technicians in the field. We can’t thank them enough for all they do to make AAA Heating & Cooling the very best. Thank you Crescent!”

Jeff Probst, President
AAA Heating & Cooling Services