COVID-19 Update

CURRENT BRANCH STATUS

ALL branches are at LEVEL 2 as of June 1.

We will reassess conditions as needed and post updates here.

(Southside location has also resumed Saturday hours, 8 am to noon.)

“Levels Definitions”

Level 1

• Curbside pickup only
• Doors locked, no customers in the branch
• No signatures
• No cash or check
• Encourage Paytrace
• Surfaces cleaned daily
• No combined customer/CRESCENT employee loading

Level 2

• Curbside pickup encouraged
• Customers allowed in the branch
  • # of customers allowed = # of counter people
  • No loitering
  • Mask encouraged or where required by law
  • No customers behind the counter
• Barriers in place for 6’ physical distancing
• No signatures
• No cash or check
• Encourage Paytrace
• Surfaces cleaned
  • 10 am
  • 1 pm
  • Close
• Bathroom closed to customer
• No coffee service
• No customer stools
• No combined customer/CRESCENT employee loading

Level 3

Business as usual

• Not all branches need to be at the same level at the same time.